What your day-to-day will look like:
Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
Develop a working understanding of the internal technologies required for daily functions
Communicate with various internal company departments to address problems preventing orders from billing to a customer
Partner with transportation providers to secure required documentation for customer billing
Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Pay Rate: $18-$20/hr.
- At least 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
- At least 2 years of experience with Excel
- Experience with Microsoft Office
- Strong problem-solving skills
- Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
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