Job Description
Description:
This is an IT operations and customer support position. IT customer support functions
include MS Windows, MS Office, local and network printing, audio/visual connectivity in
conference rooms, and office network wired and wireless connectivity. IT operations
support functions include information security audit research, third party vendor
coordination, asset management/inventory, imaging computers, contributing to the
team's process/procedure documentation updates. Use of a ticketing system will be
required to track all work. This is a junior-to-mid level technical support role that
requires a high level of professionalism in a financial/banking work environment.
Candidates should have a least one year of experience in an IT support role, preferably
in person in a formal government or corporate setting. Professional maturity is valued
over technical skill.
Required Skills
Minimum of two years of experience with the following:
-IT End User Support
-Microsoft Windows 10, 11
-Microsoft Office Suite
-Printer Support
-Hardware/Laptop Support
-PC Imaging/Building
Preferred Skills:
-A+ Certified
-End User Network Support
-Information Security Exposure
-On-site/In-person IT Support
-MS Teams
-Asset Management
-Help Desk Ticketing System (ITSM)
-Banking, finance, legal, judicial or accounting background is a plus
Job Tags
Local area,
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