Job Description

Company Description

Innovative Client Connections, Inc. in Southfield, MI, specializes in providing unique customer acquisition and retention programs through face-to-face referral marketing. These programs have successfully increased revenue, brand awareness, and customer loyalty for our clients. We are committed to helping our employees grow both personally and professionally, making us one of the top employers in the area.

What You’ll Do:

• Lead the Sales Team: Inspire and manage a high-performing sales team, setting targets and providing coaching to ensure they hit their goals.
• Customer Engagement: Welcome every customer with a smile, assess their needs, and offer personalized assistance to enhance their shopping experience.
• Sales Performance: Achieve and exceed individual sales goals by actively engaging with customers, making recommendations, and upselling when appropriate.
• Problem Solving: Handle customer inquiries, returns, and complaints in a professional and helpful manner, ensuring every customer leaves satisfied.

What You Bring:

• Proven leadership in sales and marketing.
• You’re approachable and able to communicate effectively with customers and team members alike.
• You’re motivated by goals and thrive on providing solutions to meet customers needs.
• Previous retail or customer service experience is a plus!

Why You’ll Love It Here:

• Growth Opportunities: We invest in our people, offering training and development programs to help you advance your career.
• Opportunities for growth and leadership.
• Competitive Pay & Benefits: We offer a competitive hourly wage and performance-based incentives.
• Flexible Scheduling: We understand the importance of work-life balance and offer flexible scheduling options.

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